Job Title: Workshop ManualAuthor
Location: Whitley, Coventry
Rate: £30.80ph via an Umbrella Company (Inside IR35) or £23.00ph on a PAYE basis
Employment Type: Contract (Maternity Cover 30/04/27)
Hours: Standard 40 Hours Per Week
Reference: J37176839
Position Description:
Duties:
WHAT TO EXPECT
A Workshop Manual Author is responsible for creation, and ongoing maintenance of Workshop Manual (WSM) content within TOPIx. WSM content should prioritise technician experience first, delivering accurate, and methodical processes that support efficient vehicle repair.
The Workshop Manual Author works closely with a wide range of stakeholders, including:
Workshop Manual Leads
Product Engineering
SERP
Service Programme Leads
TOPIx Commodity Leads
Service Tooling
Markets (NSCs)
Key Accountabilities and Responsibilities
- Creation of TOPIx WSM content
- Conduct virtual validation of procedures using CAD
- Conduct physical validation of procedures using prototype and production vehicles/units to ensure accuracy, feasibility, and repeatability.
- Identify, communicate repair and serviceability issues to JLR stakeholders, providing well‑reasoned proposals to support effective resolutions.
- Monitor, investigate, and resolve technician feedback submitted through TOPIx to continually improve WSM content and technician experience.
WHAT YOU’LL NEED
Essential:
- Knowledge of whole vehicle systems and understanding of the latest vehicle technologies
- Good communication, interpersonal skills
- Working experience of CAD 3DX, Vis Mock Up or other CAD tools
- Ability to prioritise the technician experience with discussions with JLR stakeholders
- Qualified vehicle technician
Desirable:
- Understanding of franchised retailer workshops
- Automotive serviceability knowledge
- UK Driving licence
- Knowledge of Microsoft office products (Word, Excel, Project and PowerPoint)
Personal profile:
- Strong knowledge of automotive repair, diagnostics, and workshop processes (experience in franchised retail workshops highly desirable).
- Strong problem‑solving ability and a logical, process‑driven approach.
- Clear and persuasive communicator who can influence stakeholders and advocate for technician‑first solutions.
- A supportive, coaching‑oriented leader who can guide and upskill WSM authors.
- Confident managing workloads, setting priorities, and ensuring content quality.
** THIS POSITION IS CONFIRMED INSIDE IR35**
Do not miss out on your chance of interview – APPLY NOW!
Our Clients are unable to provide sponsorship for Visas; therefore, only candidates eligible to work in the UK need apply!
Caresoft Global Talent Solutions operates as an Employment Business and Employment Agency.
We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries.
No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.