Job Title: Customer Service Operations Support Analyst (Office-Admin/Clerical)
Location: Cobalt Business Park, Newcastle, NE27
Rate: £13.29ph to £20.65ph PAYE – Depending on experience
Employment Type: Contract (01/07/26 - 30/06/2027)
Hours: 37.5 per week
Reference: PG5605
Job Description:
Predominantly working in our Customer Service Operations department.
Specific skills required - a member of a multi skilled team with a high degree of initiative/problem solving.
A strong collaborator who can work effectively and enthusiastically both internally and externally (verbal and written communication).
A sound and general knowledge of working within systems and processes e.g. SAP, Outlook, Microsoft Office, excellent excel and analytical skills.
You need to have a high degree of attention to detail and personal accuracy to ensure work is completed correctly first time.
Candidates may require a language for this role.
TECHNICAL SKILLS
Must Have
1. English language skills
2. Basic office 365 skills
3. Communication and coordination skills
4. Attention to detail and strong follow-up skills
Nice To Have
advanced Excel skills
PEGA Solutions
SAP Basic Knowledge
INSIDE IR35
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Our Clients are unable to provide sponsorship for Visas; therefore, only candidates eligible to work in the UK need apply!
Caresoft Global Limited operates as an Employment Business and Employment Agency.
We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries.
No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.